FAQs

Who are you?
A family-owned and operated children's apparel line based in Washington, D.C., featuring fun and age-appropriate clothing for infants, toddlers and big kids.

What forms of payment do you accept?
We accept Visa, MasterCard, Amex, Discover, and JCB credit cards. We also accept PayPal.

How long will it take for my order to arrive?
All of our items are custom-made. Depending on order size, items can require 2-7 business days to fulfill. Upon completion, expect standard shipping estimates based on product type and destination.

What's your return policy?
If you're not satisfied with your order, please refer to your packing slip for return information. Send items to: ön.us.kids / 19749 Dearborn St. / Chatsworth, CA / 91311

How can I contact you?
Please direct any questions not answered in the FAQ section to onuskids@gmail.com.